F
Fun Cougar
Summary:
Provide the ability to select the app version as a condition within auto-reply and tag rules.
Description:
Currently, auto-reply and tag rules offer various filters to automate responses and categorization. However, adding an "App Version" selection would enhance the precision of these automations. This feature would allow users to:
  • Filter reviews based on a specific app version to identify and respond to users affected by a particular bug or version-specific issue.
  • Suggest an app update to users who report issues on outdated versions, guiding them toward a solution.
Use Case:
This feature would be beneficial for support teams and product managers aiming to tailor responses according to the app version, leading to more targeted issue resolution and an improved user experience.
Impact:
Improved customer support efficiency by quickly identifying version-specific issues.
Enhanced automation, allowing for more relevant responses to users based on app version.
Created by Andressa Mendes