new

AI Features

Agent performance

Agent performance AI summary

Agent AI Summary
We’ve added an
AI Summary
to the
Agent performance
page, so you can see the story behind the numbers.
How it works
  • Analyzes all agent performance data for the selected period.
  • Surfaces the top 3 positive and top 3 negative patterns.
  • Writes a plain-language recap to spotlight standout contributors, improvement areas, and potential risks.
Why it matters
  • With dozens of agents and metrics, it’s easy to miss signals – the AI Summary highlights what deserves your attention.
  • It goes beyond rephrasing numbers – it adds analysis and practical suggestions you can act on.