- Now you can apply the Automation reply rule retrospectively for the period up to 12 months.
- Let's say there was an issue in version 7.56 – it's now fixed. I create a rule with the new App version condition and set the Reply with template action (of course, Rephrase with AI to avoid repetitiveness).
- After that, you can set "12 months" for the retrospective applying, and the Automation rule will cover all reviews with this version for the whole year. You will be able to reach all customers who have ever had this buggy version.
