Custom Instructions →AI reply style

Custom Instructions are now . Instead of writing a prompt in a text box, you set the tone, greeting, empathy, emojis, brand voice and more by picking from dropdowns.

Let's say you want a casual tone, a greeting with the reviewer's name, and light emoji use. Pick those options, save, and every AI reply (manual or automated) will follow that style.

Your existing Custom Instructions were migrated automatically and keep working as before.

All plans. Free and Essential get 1 style. Team and Enterprise get unlimited styles.