Add volume and percentage context to Feedback Summary insights
W
Wet Anglerfish
Currently, the Feedback Summary surfaces themes even if they are based on a single review, without clearly indicating volume or proportion.
Requested improvements:
- Display the total number of reviews analyzed in the selected period
- Show the number of reviews contributing to each insight
- Show the percentage of total reviews represented by each theme
- Add a direct link from each insight to the filtered list of related reviews
Goal: Provide better context and proportional relevance so users can quickly assess whether an issue represents a significant trend or an isolated case.
Anatoly Sharifulin
Hi Wet Anglerfish, thanks for sharing this — super helpful. We agree that showing themes without volume/percentage context can be misleading. We’ll review your suggestions (total reviews in period, count + % per insight, and a link from each insight to the filtered reviews) and follow up once we have an update. Please keep any extra thoughts coming in the meantime.