Divide reviews feed by agent (individual inboxes)
C
Cerise pink Ocelot
The client has a team working with AppFollow reviews, and the ideal scenario would be to divide said reviews in separate "inboxes", divided for each of their agents, so they can more easily identify the reviews under their responsibility, and work on them directly.
Without this functionality, they distribute the reviews by page (for example, one agent works with page one (1), whilst the other works with page two (2) and so on).
This would greatly help streamline the review responses and optimize their work.
Anatoly Sharifulin
Hi there, Cerise pink Ocelot, thanks for sharing this — super helpful context. We understand how separate agent inboxes in the Reviews feed could streamline ownership vs. splitting work by pages. Our team will take a look at this request and we’ll follow up once we have an update.