Improve Knowledge base to pull info from URL link | Reviews

Improve Knowledge base to pull info from URL link

Environmental Koi

Right now the feature only pulls data from the docs we upload, which makes it hard to keep the help center updated as we make updates to the documents on a weekly basis. It would be good to have it connected to our Help Center link and automatically pull the new info.

July 28, 2026

Anatoly Sharifulin

Hi there, Environmental Koi — thanks for the feedback, it’s really helpful. Got it on pulling Knowledge Base content directly from your Help Center URL so it stays up to date automatically (vs. only uploaded docs). Our team will take a look and follow up soon.