Reviews

Replies are sent in different languages that we don't know. It will be useful to have the translation feature for replies like we do have for reviews. It will help us check the reply quality in different languages, not only English and Russian

We have hundreds of automation rules based on templates. It will be super helpful to have a bulk edit option, like switching all rules at once from approval to auto-posting.

Add a report showing top 10 countries by the amount of ratings, by avg.rating, show delta difference - similar to Google Play console report https://monosnap.com/file/cMwrOUgEnEUZyoTDczCm28HUy1bTjs

To better connect app feedback and customer support data.

Find issues faster and set automation (tags/replies) Give me report for [app] [period of time]

make alerts in mattermost

We created different 3 rules for a single topic: with keywords, with tags and with semantic tags, semantic tags prioritized. But only the rule with keywords generated replies, even though it has the lowest priority among all 3

App version Device name Device lang OS version Tag category 'Semantic category' as a condition for auto-replies Semantic tag is not No tags 'Review has an outdated reply' condition

Russian language replies look weird/not natural sometimes. Maybe models trained on Russian language (like Yandex) will do better with Russian reviews

Currently, replies posted from the store console only sync with AppFollow for reviews received within the last 2 weeks. When teams respond to older reviews directly in the console, these replies are not reflected in AppFollow as expected.